Terms
Last updated: 16 August 2026
These terms govern your use of this website and any services you obtain from TLC Consultant (“we”, “us”). By using the site or engaging us, you accept them.
These terms do not replace an engagement letter. Every client relationship is governed by a separate signed engagement letter setting out the scope of work, fees, and the responsibilities of both parties. Where an engagement letter and these terms conflict, the engagement letter prevails.
What we do
We are an accounting firm offering:
- Company formation and accounting system setup
- Bookkeeping and monthly financial reporting
- Payroll processing
- Sales tax filing
- CFO advisory
What we do not do
Unless expressly agreed in a signed engagement letter, we do not provide:
- Audit, review, or other attest services. We do not express an opinion or any form of assurance on financial statements.
- Legal advice. Company formation services are administrative filings, not legal counsel. Consult an attorney for legal questions.
- Investment advice.
Fees and payment
- Fees for recurring services are the fixed monthly or annual amounts shown on our pricing page, or as set out in your engagement letter.
- Setup fees and company formation fees are one-time and billed at engagement.
- Outsourced staffing is billed at the stated hourly rate.
- Annual plans are billed in advance.
- Government filing fees, state fees, and third-party software subscriptions are not included unless we state otherwise.
Payments are processed by Airwallex. We do not store card details.
Fees, payment timing, and the treatment of cancellation are set out in your engagement letter. Where an engagement letter is silent, we will agree the position with you in writing before it applies.
Your responsibilities
Accurate accounting depends on the information you provide. You agree to:
- Provide complete, accurate, and timely records and information
- Respond to our requests for clarification within a reasonable time
- Review the financial statements, filings, and returns we prepare before they are filed or relied upon
- Maintain your own copies of source documents
- Tell us promptly if you identify an error
You remain responsible for your financial records and your tax positions. We prepare filings from the information you supply and do not independently audit or verify it unless expressly engaged to do so. Penalties or interest arising from information that was incomplete, inaccurate, or provided late are your responsibility.
Confidentiality
We treat your financial information as confidential and disclose it only as described in our Privacy Policy, or where we are compelled to do so by law, regulation, subpoena, or court order.
Confidentiality between an accountant and a client is protected by professional standards, but it is not the same as attorney-client privilege and its scope is limited by law. If you need privileged advice, consult an attorney.
Intellectual property
The content, branding, and materials on this site belong to us. Work product we prepare for you becomes yours once you have paid for it in full. Our templates, methodologies, and internal working papers remain ours.
Term and termination
Either party may terminate an engagement on written notice, on the terms set out in the engagement letter. On termination:
- Fees for work performed up to that date remain payable
- We will return your records to you in accordance with the professional standards that govern client records
- Obligations of confidentiality continue
Website disclaimer
This website is provided “as is”. Its content is general information, not advice for your specific circumstances, and reading it does not create a client relationship. Pricing shown is indicative and subject to the scope agreed in an engagement letter.
Limitation of liability
We stand behind our professional work, and nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited — including liability for professional negligence, fraud, or wilful misconduct.
Subject to that, and to the extent permitted by law:
- Our total liability arising from an engagement is limited to the fees you paid us for that engagement in the twelve months preceding the event giving rise to the claim.
- We are not liable for indirect or consequential loss, or for loss of profit, revenue, or business opportunity.
- We are not liable for failures of third-party services, including accounting platforms, payment processors, and government filing systems.
- We are not liable for delays or errors caused by information that was incomplete, inaccurate, or provided late, or for decisions you make without giving us the opportunity to review them.
Governing law
These terms are governed by the laws of the State of California, and the courts of California have jurisdiction over any dispute arising from them.
If a dispute arises, we ask that you contact us first at hello@tl-c.us so we can try to resolve it directly.
Changes to these terms
We may update these terms and will post any change on this page with a revised date. Continued use of the site after a change constitutes acceptance. Where a change materially affects engaged clients, we will tell them directly.
Contact
TLC Consultant
Email: hello@tl-c.us
United States: +1 661-603-2884
Vietnam: +84 978 378 330